After Sales service is the ultimate value add for customers. It is critical that equipment functionality is fully utilized which requires detailed operator training, supported by smooth installation and commissioning of items. Downtime is a cost to customer reputation and revenue and must be avoided. We maximise value by ensuring that our service teams are highly trained, rapidly deployable and fully equipped. Our first and only consideration is that our products must be testing, measuring and monitoring at all times.

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• Understanding Customer requirements and providing solutions

 

• Providing Technical & Commercial Proposals

 

• Comprehensive Product Training
   

• User Application Support & Training
   

• Technical Support
   

• Calibration Support
   

• Pre and Post Sales Consultancy & Support
   

• Certification and Traceability
   

• Turn Key Project Management
   

• Work as a Project partner
   

• Lab layout Lab fit-out
   

• Fabrication & Machining
   

• Warranty & Spare parts support
   

• Annual Maintenance Contract Offering
   

• Annual Rate Contract Offering

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